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Governance Partner

“Zasio's wealth of experience and expertise with information management has helped Highmark Inc. to become a company that manages its business and member records at the highest levels of confidence. The records management program that Zasio built for us has enabled our company to pass numerous records management audits with no corrective actions required. Additionally, our company mindset is now to retain records according to our policies and not to just keep everything forever. We are all in a much better place when it comes to records management.”

“As a public utility, our company is required to conform to local, state, and federal laws, as well as Utility Commissions requirements in several states. Zasio's extensive experience and exhaustive research helped us to more clearly and simply define our retention requirements, as well as ensure a more defensible and accurate policy. Additionally, their reputation in the industry enabled our company to comfortably outsource the responsibility of the research and updates, therefore reducing resources required in-house to maintain the complicated research to update the schedule.”

“The retention schedule is amazing and everybody in the agency was very impressed with it. It really has been one of the many highlights during the 18 years I've worked here. We couldn't have done it without Zasio.”

“My experience with Zasio over the last 19+ years has been an absolute pleasure, from the sales team to the implementation, training, and support. The software itself is outstanding and has proven to be a most valuable tool for McHenry County records management. The well-known description ‘it just works’ certainly applies to Versatile Enterprise, and it reflects the diligent work of all involved at Zasio.”

“Because of Versatile Express we're able to do everything we want to do. It's simple yet provides all the functionality and tech support we need — and at an affordable price.”

“It was great working with Zasio to customize Versatile Web Retention. We are pleased with the results. As always, Zasio's quality support and knowledgeable staff is a big plus and the reason we continue our on-going business relationship.”

“Our staff was really surprised at how modern Versatile looked and how easy it actually is to use compared to the old software. It didn't take a ton of training. It's very self-explanatory.”

“Every step of the way, from beginning to end, you guys have been comprehensive and always reaching out. What you promise and what you deliver match, and in this day and age that's unique, to say the least.”

“Words are truly insufficient in describing Zasio's expertise, consulting ability, and patience. I have had an extensive professional life and collaborated with many consultants. Never has my experience been so illuminating, enjoyable, and overall, rich.”

“It's probably one of the most stable software solutions we've ever had, in terms of maintenance and just doing what it should do. That's why we got it, and why we keep using it and keep loving it.”

“I would absolutely recommend it. I can't think of any reason why I wouldn't recommend it. It's been incredibly helpful for us.”

“The University of North Dakota School of Medicine and Health Sciences' Records and Information Management (RIM) Program started with a small number of Records Coordinators and Versatile. Zasio Enterprises has been an incredible company to work with throughout the years. The various software products they offer have allowed our RIM Program to grow into their products as we needed more features. From planning to implementation to maintenance and support, the team at Zasio has been wonderful to work with. Their technical support staff are very knowledgeable, professional, and respond to our questions in a timely manner. Versatile allows us to manage our information more efficiently throughout the information life cycle — when the time comes for our annual disposition (destruction or transfer to our University Archives), the process is made so much easier.”

“Zasio has been great to work with, especially the techs. No matter what questions or concerns there are they take time to understand what is going on and help you to understand the how and why of things.”

“As a Records Manager, using and training other staff on Versatile Enterprise and Versatile Electronic Records Management System (ERMS) is a simple task. The document management system is a wonderful tool. I have been very impressed with the user friendly aspect of the software. The electronic records management component is integrated well with Versatile Enterprise. The ability to manage each paper and electronic record's lifecycle to include destruction is phenomenal! If you need a document management system, I highly recommend using Versatile Enterprise and Versatile ERMS.”