The Customer A global leader in the pharmaceutical industry. Customer needed a global-sized solution for its records retention management strategy. The Challenge The customer’s prior solution lacked the international reach needed to cover countries in which the customer had a presence. “The main challenge was even if there was a global retention policy, it wasn’t…
“(With Zasio) every step of the way, from beginning to end, you guys have been comprehensive and always reaching out. What you promise and what you deliver match, and in this day in age that’s unique, to say the least.” -Pete Weichers, deputy city clerk for the City of Encinitas SUMMARY When Pete Weichers joined…
“Having a state-of-the-art product that has not only kept up with our growth over the years but also continues to provide new technology solutions is truly amazing.” -Susan Carlson, Associate Dir. of Administration and Finance – Records and Information Management School of Medicine and Health Sciences University of North Dakota Summary The University of North…
“Zasio supports us so well as a records management group, but they’re also willing to help other departments within our company. It’s above and beyond the scope of consulting or Versatile Retention.” -“SRM” Senior Records Manager, Global Pharmaceutical Company Summary A global pharmaceutical company needed records retention consulting and a new retention management tool when…
“It’s the out-of-the box stuff you guys do, going above and beyond to meet our needs, that makes our lives so much easier.” -Vu Doan, Vice President, Air Van Summary Air Van, a transportation and storage company, has been storing records for companies of all sizes in the Boise, Idaho area for many years. With…
“The customer support is just wonderful. We’re managing all of these records and all of these people, and we never have issues, because we have support. When we need help, it’s right there.” -Donald Campbell, Supervisor of Administrative Services at Dominion Energy Summary Consolidated Natural Gas, which later merged into Dominion Energy, has been using…
“I think what it really boiled down to, to put it simply, is that you guys really understand records management and you have always understood it at a level that could not be matched by any other product.” -Barbara Benson, University Records Officer at The University of Washington Summary The University of Washington has had…
“Using Versatile Retention is easy because it is so intuitive. We had five hours of training where we did set up, learned how to search the database, and create the retention schedule. If you could only see where we came from, it was like the sky opened and the light poured out. It was wonderful!”…
“As a public utility, our company is required to conform to local, state, and federal laws, as well as Utility Commissions requirements in several states. Zasio’s extensive experience and exhaustive research helped us to more clearly and simply define our retention requirements, as well as ensure a more defensible and accurate policy. Additionally, their reputation…
“Zasio has been great to work with, especially the techs. No matter what questions or concerns there are, they take time to understand what is going on and help you to understand the how and why of things.” -Jeannette Kilpatrick, Corporate Records Manager at Service Corporation International Summary Service Corporation International (SCI), North America’s largest…