Case Study: City of Denver

The City and County of Denver realized a need for a records management solution that could not only manage their physical records but could also handle more than 7 million electronic records contained in an existing repository. They needed an organized solution that also contained a retention schedule that would purge documents based off specific…

Why Should I Invest in Support?

When you purchase software, you’re probably already making a big investment. You might think one way to cut down on cost is to skip the product protection or support plan. Dodging these add-ons might not be a big deal for software that has limited reach in your day-to-day operations, but enterprise-level software is a special…

Biometric Authentication and Considerations for the Information Professional

MasterCard recently announced that it is going live with biometric payment authentication in certain European markets with a worldwide launch expected in 2017. In brief summary, mobile payments are authenticated through either facial or fingerprint biometric recognition, which is delivered through a corresponding app. The use of biometric data is increasing as people are introduced…

Case Study: City of Kodiak

The City of Kodiak, serves more than 6,000 residents in Kodiak, Alaska. In 2003, the City Clerk started to work on a comprehensive management system at the direction of the City Council. They were in need of a solution that could consolidate processes and manage their electronic and physical records efficiently. In 2005, an independent…

Implications of Statutes of Limitations, Privacy & Handling Requirements on Information Management

All enterprises, whether they be commercial, governmental, charitable, or any other structure, are required to follow information management regulations in some way; there are even laws regulating the president of the United States.[1] This article discusses several regulatory requirements that impact enterprises during information creation, custodianship, archival and disposition cycles. Good practice requires the identification…