Case Study: City of Denver

The City and County of Denver realized a need for a records management solution that could not only manage their physical records but could also handle more than 7 million electronic records contained in an existing repository. They needed an organized solution that also contained a retention schedule that would purge documents based off specific…

Upcoming Changes in International Data Retention Legislation

For companies that operate in international jurisdictions, it is vital to stay up-to-date on legislative actions that affect data retention policies and compliance. This allows companies to make internal adjustments as necessary and to avoid costly sanctions and other harmful penalties for non-compliance. Here are just a few upcoming laws worth noting: European Union – General…

Why Should I Invest in Support?

When you purchase software, you’re probably already making a big investment. You might think one way to cut down on cost is to skip the product protection or support plan. Dodging these add-ons might not be a big deal for software that has limited reach in your day-to-day operations, but enterprise-level software is a special…

Biometric Authentication and Considerations for the Information Professional

MasterCard recently announced that it is going live with biometric payment authentication in certain European markets with a worldwide launch expected in 2017. In brief summary, mobile payments are authenticated through either facial or fingerprint biometric recognition, which is delivered through a corresponding app. The use of biometric data is increasing as people are introduced…

Case Study: City of Kodiak

The City of Kodiak, serves more than 6,000 residents in Kodiak, Alaska. In 2003, the City Clerk started to work on a comprehensive management system at the direction of the City Council. They were in need of a solution that could consolidate processes and manage their electronic and physical records efficiently. In 2005, an independent…

Implications of Statutes of Limitations, Privacy & Handling Requirements on Information Management

All enterprises, whether they be commercial, governmental, charitable, or any other structure, are required to follow information management regulations in some way; there are even laws regulating the president of the United States.[1] This article discusses several regulatory requirements that impact enterprises during information creation, custodianship, archival and disposition cycles. Good practice requires the identification…

ROT Introduction & Prevention Tips

ROT stands for Redundant, Obsolete, and/or Trivial information and includes all information NOT being stored for a valid business, legal or common practice purpose. It is duplicative of official records, past its useful life, and/or information that does not meet the standard for an official record. Also, it’s important to remember that ROT consists of…