Using Outlook 365? We Have You Covered

In the last several years, cloud-based email apps like Outlook 365 have won the favor of many businesses. It’s no surprise. They can increase efficiency and save money on software updates. The trouble is, this trend carries information governance (IG) risks if you don’t have a solid plan. Email is a key concern and a…

Case Study: City of Denver

The City and County of Denver realized a need for a records management solution that could not only manage their physical records but could also handle more than 7 million electronic records contained in an existing repository. They needed an organized solution that also contained a retention schedule that would purge documents based off specific…

Why Should I Invest in Support?

When you purchase software, you’re probably already making a big investment. You might think one way to cut down on cost is to skip the product protection or support plan. Dodging these add-ons might not be a big deal for software that has limited reach in your day-to-day operations, but enterprise-level software is a special…

Biometric Authentication and Considerations for the Information Professional

MasterCard recently announced that it is going live with biometric payment authentication in certain European markets with a worldwide launch expected in 2017. In brief summary, mobile payments are authenticated through either facial or fingerprint biometric recognition, which is delivered through a corresponding app. The use of biometric data is increasing as people are introduced…

Case Study: City of Kodiak

The City of Kodiak, serves more than 6,000 residents in Kodiak, Alaska. In 2003, the City Clerk started to work on a comprehensive management system at the direction of the City Council. They were in need of a solution that could consolidate processes and manage their electronic and physical records efficiently. In 2005, an independent…